Last updated November 9, 2026
The Northwest Animal Foundation is a registered charity (751850744RR0001) based in Kitimat, BC. We handle personal information in line with British Columbia's Personal Information Protection Act. This page explains what we collect, why, and what you can ask us to do with it.
What we collect
When you make a donation, we collect:
- your name, mailing address, email and phone number if you give it
- the amount and date of your gift, which fund it goes to and how you paid
- the name of anyone you dedicate the gift to, if you choose to
When you send us a message through the contact form, we collect your name, email and message. When you sign in to the donor dashboard, we use your email address to send you a sign in link.
Card payments
Online donations are processed by Stripe. Your card details go straight to Stripe and are never stored on our website or seen by our volunteers. Stripe handles them under its own privacy policy.
How we use your information
- to process your donation and send your tax receipt
- to keep the records the Canada Revenue Agency requires of registered charities
- to reply to your messages
- to send you a link to your donor dashboard when you ask for one
We don't sell, rent or trade your personal information.
Who else sees it
A few trusted services help us run the website and need access to some of your information to do their job. Stripe processes payments. SendGrid delivers our emails, including tax receipts. Our website is hosted and looked after by Spruce Tree Media in Kitimat. The Canada Revenue Agency can review our donation records as part of its oversight of charities.
If you'd rather your gift stay anonymous, let us know and we won't share your name publicly.
How long we keep it
We keep donation records for as long as the Canada Revenue Agency requires charities to keep them. After that, we delete them securely. Messages sent through the contact form are kept only as long as we need them to help you.
Cookies
Our website uses a small number of cookies. They keep you signed in to the donor dashboard and help Stripe prevent fraud. We don't use advertising cookies or track you across other websites.
Your choices
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. We may need to keep some donation records to meet Canada Revenue Agency rules, and we'll tell you if that's the case.
Contact us
For any privacy question or request, email hello@nwaf.ca or write to us at 12 Grebe St., Kitimat, BC V8C 1P1.
Changes to this policy
If we change how we handle personal information, we'll update this page and the date at the top.